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Perspectives Blog

We are researchers at heart. We want to understand what makes people tick, what motivates them and helps them change their behaviors. We love forming and testing hypotheses, so we can quickly experiment to find what works to empower people, patients, customers, and employees.

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Good Research Question: "What’s behind this door?" Looking behind the scenes and off stage.

4 ways UX researchers can delve into the unfiltered lives and spaces of participants to uncover profound truths.
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Why asking “do you like…?” is a really bad research question

Dive deep into meaningful insights: asking open-ended questions in qualitative research
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Good Research Question: "What’s on your calendar this week?"

Want to understand your user? Ask about their calendar.
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Insights to Innovation - Think Rocket, not Funnel

Helpfully’s team of experts helps you determine the next new thing that puts you ahead of the competition. The idea engine provides a way to make innovation part of every task, to constantly monitor data and gather insights.
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People are... ✨Somewhat Predictable✨

Humans are interesting — and challenging — because they are… somewhat predictable.
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Design Artifacts Beyond the UI Controls

Digital product design often falls quickly into the design of UI controls. Teams sometimes default to the most visible and most salient part of a system, the user interface — text, icons, buttons, form fields, and scrolling panels that make up a digital experience.
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